BILLING TERMS & CONDITIONS
TERMS OF SERVICE
The terms stated below apply to all products purchased on Lolpuzzle.com. For general inquiries/comments about our products, please contact our customer service team via [email protected].com
Payments for purchases made on Lolpuzzle’s website:Lolpuzzle.com will be accepted through Payment of PayPal or Payment Of Debit or Credit Card (including MasterCard, Visa Credit Card, American Express, Discover)
Payment of PayPal:
1.You have your PayPal account, then choose the PayPal to complete the payment directly.
2.If you want to use the PayPal payment, but you don’t have one PayPal account, please register one first.
Note: Choose the PayPal payment, you can choose your country currency, we accept all the currency.
Payment Of Credit Card:
You click MasterCard or Visa Credit Card payment directly, you will be redirected to the PayPal website, then choose the payment method again, and fill in your card information to complete the payment.
You click the PayPal & Credit, you will be redirected to the PayPal website, the one is PayPal payment, the other one is Pay with Debit or Credit Card payment. Choose one to complete the payment.
Note: Your credit card will be charged upon placement of your order.
Please don’t use “e-check” payment, this payment states is “uncleared”, this shows we don’t receive your payment now, we can’t arrange the shipment for you.
We will wait the states change to “cleared”, we receive the payment, we will arrange the shipment, usually this takes 4-5 days.
We will check our PayPal account, when we confirm to receive the payment, we will arrange the shipment. Orders are subject to verification and acceptance prior to shipping.
If you have any question, please inquire [email protected]
TAX AND DUTIES
It is decided by the different country's policy and should be paid by buyer.
You could leave us a message about the value you want us to write when placing the order.
Usually we write the product as sample and lower value just to help you avoid the customs tax as possible as we can.
You will get the original products as your order shows.
Orders can be canceled only before shipping. The buyer need to contact us first for the reason, our sale manager will arrange the cancellation in 2 working days. Any orders that have been shipped out order can not be canceled.
RETURNS & REFUND
Customers can contact us within 14 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, please contact us immediately at our Support Center: [email protected] For the details, please refer to RETURNS & REFUND policy.
If you have any questions, please inquire, [email protected]